To request deletion of your Clocker account and associated personal data, email TurnByte LLC at info@turn-byte.com with the subject “Clocker account and data deletion”. You do not need to sign in or reinstall the app.
We will verify that the request is yours before acting. If you cannot access your sign-in email, explain this in your request so we can arrange another verification method.
The request covers your Clocker account, authentication records and associated personal data. Your employer or company controls its work and accounting records in Zoho Books. We coordinate requests affecting those records with that company. Deleting a Clocker account or workspace does not itself delete the company's Zoho organization.
Accounting records or other data may need to be retained for legal obligations, security or disputes. We will explain any records that must remain and the applicable retention period when responding. You may also contact your company administrator directly.
After your request is completed, clear Clocker's browser or app storage to remove local cached copies. Export or sync work you need to keep first; clearing storage deletes unsynced entries from that device.